The interaction between the customer and a given organization is the key moment in a work that aims at modeling a process to improve the company’s productivity. Decreased flow delays during activity exchanges.Interaction between customer and organization.In addition to the life cycle concept, it’s important for us to understand the 9 basic principles of business process modeling. Evaluation is an analysis of how this process is performing at its current stage, as well as what can be done to improve its productivity and meet the aspirations of involved stakeholders.īasic principles of business process modeling Execution is related to monitoring and recording the steps of the flow to visualize the state of the process. The configuration is the inputs that allow modeling this process. To facilitate the understanding of business process modeling it’s necessary to understand how the modeling life cycle works.Īs shown in figure 2, the cycle encompasses: design and analysis, configuration, execution, and evaluation.ĭesign and analysis consist of a survey about the processes, as well as the organizational and technical environment. Process modeling is a link that helps in the understanding of the business that’ll be built along with information technology professionals. What are the key indicators, and how will they be measured in relation to deadlines and costs?.What are the activity inputs and outputs?.Which communication areas are involved in the process?.Does its scope meet the customer’s needs and aspirations?.

The business scope definition consists of abstracting what will be modeled and determining if this scope meets the client’s needs.ĭuring the construction of the scope, it’s necessary that some questions are covered, such as: It’s a high level of detail modeling that includes the activities to be performed, the people responsible for these activities, and the communication relationship between these people within the business, as we can see in the example of figure 1.įigure 1: Example of business process modeling.Īpproaching the business area is a challenge for computer scientists because it involves aspects such as: business scope definition and scope analysis.

Business Process Modeling (BPM) is a process representation technique that aims to understand, communicate, and optimize processes within organizations.